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On November 14, 2024, NPC's Indonesian distributor successfully organized a highly valuable customer seminar aimed at deepening understanding of the company’s injection molding machines and addressing practical challenges faced by local clients. The event was met with great success and received unanimous praise from attendees.
The seminar kicked off with an in-depth factory tour, where clients had the opportunity to observe the operation of the injection molding machines in real-time. During the tour, the distributor’s team engaged with clients to better understand their production processes and requirements. Clients raised key questions on equipment performance, production efficiency, and machine operations, allowing the team to accurately identify pain points and concerns that would guide the subsequent discussions.
Following the factory visit, a comprehensive lecture session was held, led by NPC’s experienced technical experts. The session covered essential topics such as injection molding machine operation techniques, daily maintenance priorities, and troubleshooting methods. The technical team provided clear, in-depth explanations, addressing questions collected during the tour and offering a detailed summary report to ensure clients left with a thorough understanding of the equipment.
The seminar successfully addressed the core concerns of clients, helping to resolve numerous operational issues and further strengthening their trust and confidence in NPC’s injection molding machines. The event not only enhanced clients' understanding of the products but also reinforced the valuable support NPC provides to its partners.
Looking ahead, NPC remains committed to working closely with our global network of distributors to provide superior products and technical support, driving the continued growth of the injection molding industry and delivering exceptional value to customers worldwide.